Ashtead & Leatherhead Counselling

What are your fees?

Our rates are £60 per 50 minute session. We also carry out an assessment for which there will be an £90.00 charge for a 90 minute session. We do not charge for the initial 20 minute phone call.

What kind of issues can Ashtead & Leatherhead Counselling help with?

We provide counselling for a variety of different reasons, some of these are listed below, but this is not an exhaustive list.

What type of counselling do you offer?

Ashtead & Leatherhead Counselling uses the psychodynamic approach. This type of counselling tends to be long-term and is focused on the relational aspects of counselling however we can also work short-term. We may help you to think about past experiences and how they may be unconsciously influencing your patterns of behaviour now. Our aim is to make the unconscious conscious and help you to gain insight into your life.

Where does counselling take place?

We offer both face to face and online counselling sessions serving Surrey and the UK. Our face to face counselling sessions take place in St. George’s Community Centre in Ashtead, Surrey easily accessible from the following areas:

What will the process be?

First we will arrange a free 20 minute phone call to find out more about you, and you will have the opportunity to ask any questions. The next step will be a face to face or virtual assessment of around 90 minutes, and then we will decide on a way forward that suits your needs.

How long will I have to wait for an appointment?

We aim to offer you a first appointment, known as an assessment session, within 1-2 weeks. However, waiting times will vary according to counsellors availability, how many clients we have, and the service you seek.

If you need urgent support, please contact your GP immediately, alternatively dial 999 or you can also call the Samaritans on 116 123 or visit their website.

How long will I need to attend counselling?

At Ashtead & Leatherhead Counselling we offer open-ended counselling as we believe this is beneficial to you but we can also offer short-term counselling. We will, however, discuss this with you at the first appointment.

Will my counsellor give me advice?

Your counsellor will not offer advice, tell you what to do or judge you in any way. The aim of counselling is to help you come to your own decisions; only you know how you feel in any given situation.

What happens If I miss or cancel a session?

It is essential to the work that you prioritise your counselling sessions once agreed. Missed sessions will be charged in full unless at least 48hrs notice is given. If you need to cancel a session please contact your counsellor as soon as possible as room bookings are made 4 weeks in advance. You will not be charged for your counsellor’s absence. You will be required to give 4 weeks’ notice of termination of the contract.

What should I do if I am unhappy with my counselling service or my counsellor?

In the first instance you should speak to your counsellor to see if you can resolve the issue. If you are still not satisfied you can write to us at Ashtead & Leatherhead Counselling where we will look into your complaint in line with our policy.

Will my counselling be confidential?

Ashtead & Leatherhead take confidentiality very seriously in line with the BACP Code of Ethics which I am signed up to. You can rest assured the sessions will be confidential. We may have to share information with others if we believe you or others are at risk of harm. If you wish to find out more, please discuss with us or read our privacy policy.

How do I get in touch?

Please use our online form here.